We are actually Recurrent flyer prospects for over 30 many years, and among the sights for us to continue with your services are the benefits you offer you to us and the good service We've got usually had in a great number of outings with AA. On Jan 29 2015, I termed AA en Español for making preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with every one of the paper do the job And that i did buy all the extra fees with my City Bank card foe my husband and myself and Ana Maria explained to me that I will get confirmation on my e mail, and gave me in excess of the telephone our two locator data. Effectively, nowadays After i referred to as all over again since we did not get the information on my electronic mail, we have been educated to our shock that only my husband experienced reservation and there was nothing at all on report for myself!
went on the Dominican Republic on trip with my wife and son on july31 til aug 7th 2015 experienced a good time until eventually time for you to go dwelling, the flight leaving about the aug7th experienced a hold off for eight hrs for departing to Miami then suppose to attach and go to dulles airport.
I have to confess which i was selfishly pleased to be able to book my flight just before your whole other shoppers and the agent was able to remove the fees.
Also, you will find identification needs at the airport because it pertains to domestic airline journey. All buyers age eighteen a long time and more mature must existing Formal Image identification prior to boarding the plane.
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My spouse is inside of a nursing residence with Alzheimer’s sickness. American is Benefiting from my unfortunate circumstance by insisting I pay to transfer his miles to my account even though I am the just one who continues to be accuring the miles whilst procuring Along with the Benefit card. Shame on American Airlines. A technician can accomplish this with a couple of strokes in minutes.
Hi, I necessary to modify this reservation, I booked this flight, I purchased insurance plan, I’m needing to go stop by my mother who's got terminal Mind cancer, I’ve been traveling American the whole time and energy to get to check out her. I have been obtaining insurance each time, and this time, My husband is snowed in and might’t occur house in time for you to appear after my Young ones so I can leave. I are within the mobile phone now for more than 1 hour endeavoring to improve or get something going with my flight with Certainly no success and the travel insurance you offer and advertise as doesn't include this type of excursion modify unexpected emergency (!
all to usually, administration is contacted when issues go Completely wrong…this is simply not a type of letters…..I'm getting in contact with american airlines purchaser service on account of a fantastic flight attendant named MARITA LORDI (FA #9
The latest flight from Austin to Ft Myers on which I had requested wheelchair assistance did not provide any jetway guidance and Totally very little in Ft Myers from plane to baggage assert and NOONE to request.
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I know that it might be a while just before USAIR and American software package are going to be synched. But, there's no cause of your agents being so disconnected.
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I acquired the underneath reaction from American Airlines just after I refused their provide of the $25.00 travel voucher for horrendous service. My remarks were posted on this site but they have been eliminated. look here Their insufficient service cost me money and time, which I are unable to get again plus they think $25.